Service Management - An Integrated Approach to Supply Chain Management and Operations - Cengiz Haksever - Paperback Bog - Pearson Education (US) - 2017 - Engelsk - Booktok.dk

Tie customer-driven strategies to service operations and process management, and sharpen your focus on creating customer value throughout your entire service organization! This comprehensive, multidisciplinary reference thoroughly covers today''s most eff

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