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Good Services
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Good Services

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ProduktVarenr.PrisHandling
Good Services9789063695439199,95 krTil butik
Good Services9789063695439199,95 krTil butik

Produktdetaljer

Good Services

Good Services

Louise Downevirksomheder og ledelse

199,95 kr

Til butik
Varenr.:
9789063695439

Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean they either work for users or don't. A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.

Læs mere hos Saxo DK
Good Services

Good Services

Louise DowneBog

199,95 kr

Til butik
Varenr.:
9789063695439

Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean they either work for users or don't. A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.

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