Reset

Brought to you by Penguin.All of us hit a wall sometimes, in our life and in our jobs. What is getting in the way of your ability to make progress and do good work?We're accustomed to thinking that we can only pivot in response to an emergency or an existential threat. This book is about how you make quick progress on an important goal without waiting for the crisis to hit first.The payoff is simple but powerful: the relief of shaking off bad habits and outdated practices. The pleasure of experiencing movement where stasis had prevailed. The sudden snap of agency that comes from reminding yourself: I'm capable of changing this situation.Yesterday, we were stuck. Tomorrow, we spring ahead.(c) Dan Heath 2025 (P) Penguin Audio 2025

Brought to you by Penguin.All of us hit a wall sometimes, in our life and in our jobs. What is getting in the way of your ability to make progress and do good work?We're accustomed to thinking that we can only pivot in response to an emergency or an existential threat. This book is about how you make quick progress on an important goal without waiting for the crisis to hit first.The payoff is simple but powerful: the relief of shaking off bad habits and outdated practices. The pleasure of experiencing movement where stasis had prevailed. The sudden snap of agency that comes from reminding yourself: I'm capable of changing this situation.Yesterday, we were stuck. Tomorrow, we spring ahead.(c) Dan Heath 2025 (P) Penguin Audio 2025

Bestselling author and renowned technology and security expert Ronald J. Deibert exposes the disturbing influence and impact of the internet on politics, the economy, the environment, and humanity. Digital technologies have given rise to a new machine-based civilization that is increasingly linked to a growing number of social and political maladies. Accountability is weak and insecurity is endemic, creating disturbing opportunities for exploitation. Drawing from the cutting-edge research of the Citizen Lab, the world-renowned digital security research group which he founded and directs, Ronald J. Deibert exposes the impacts of this communications ecosystem on civil society. He tracks a mostly unregulated surveillance industry, innovations in technologies of remote control, superpower policing practices, dark PR firms, and highly profitable hack-for-hire services feeding off rivers of poorly secured personal data. Deibert also unearths how dependence on social media and its expanding universe of consumer electronics creates immense pressure on the natural environment. In order to combat authoritarian practices, environmental degradation, and rampant electronic consumerism, he urges restraints on tech platforms and governments to reclaim the internet for civil society.

Bestselling author and renowned technology and security expert Ronald J. Deibert exposes the disturbing influence and impact of the internet on politics, the economy, the environment, and humanity. Digital technologies have given rise to a new machine-based civilization that is increasingly linked to a growing number of social and political maladies. Accountability is weak and insecurity is endemic, creating disturbing opportunities for exploitation. Drawing from the cutting-edge research of the Citizen Lab, the world-renowned digital security research group which he founded and directs, Ronald J. Deibert exposes the impacts of this communications ecosystem on civil society. He tracks a mostly unregulated surveillance industry, innovations in technologies of remote control, superpower policing practices, dark PR firms, and highly profitable hack-for-hire services feeding off rivers of poorly secured personal data. Deibert also unearths how dependence on social media and its expanding universe of consumer electronics creates immense pressure on the natural environment. In order to combat authoritarian practices, environmental degradation, and rampant electronic consumerism, he urges restraints on tech platforms and governments to reclaim the internet for civil society.

From the #1 New York Times bestselling author Dan Heath comes a revolutionary guide to fixing what’s not working – in work and in our daily lives. Reset will help you get unstuck, shake off old habits, and overcome the inertia of the way things always work. Heath shares a framework, based on research in psychology and hundreds of interviews, to help you vault toward what really matters. Crucially, you can make positive changes without the need for additional time or money (which, for most of us, is not forthcoming). The secret is to find leverage points: places where a little bit of effort can yield a disproportionate return. In Reset , you’ll discover: - Why the middle of a change effort is often the hardest - How leaders can uncover and stop wasteful activities - Why your team’s motivation is often squandered (and how to avoid that mistake) - The paradox that inefficiency can sometimes accelerate progress The book traces not only how people transform their work but how they decide what to work toward. Their aspirations couldn’t be more different. You’ll visit fast-food managers who’ve crafted a freakishly effective drive-thru line. You’ll meet a couples therapist who swears by a powerful, perception-shaping trick. And you’ll encounter a veterinarian who hatched a plan that ultimately saved the lives of five million cats. Their aspirations differ, but their resolve is the same: to escape the stifling gravity of entrenched systems. To unlock forward momentum – making steady progress toward our highest goals – without the need for more resources. The same people, the same assets, but dramatically better results. Yesterday, we were stuck. Today, we reset.

From the #1 New York Times bestselling author Dan Heath comes a revolutionary guide to fixing what’s not working – in work and in our daily lives. Reset will help you get unstuck, shake off old habits, and overcome the inertia of the way things always work. Heath shares a framework, based on research in psychology and hundreds of interviews, to help you vault toward what really matters. Crucially, you can make positive changes without the need for additional time or money (which, for most of us, is not forthcoming). The secret is to find leverage points: places where a little bit of effort can yield a disproportionate return. In Reset , you’ll discover: - Why the middle of a change effort is often the hardest - How leaders can uncover and stop wasteful activities - Why your team’s motivation is often squandered (and how to avoid that mistake) - The paradox that inefficiency can sometimes accelerate progress The book traces not only how people transform their work but how they decide what to work toward. Their aspirations couldn’t be more different. You’ll visit fast-food managers who’ve crafted a freakishly effective drive-thru line. You’ll meet a couples therapist who swears by a powerful, perception-shaping trick. And you’ll encounter a veterinarian who hatched a plan that ultimately saved the lives of five million cats. Their aspirations differ, but their resolve is the same: to escape the stifling gravity of entrenched systems. To unlock forward momentum – making steady progress toward our highest goals – without the need for more resources. The same people, the same assets, but dramatically better results. Yesterday, we were stuck. Today, we reset.

From the #1 New York Times bestselling coauthor of Made to Stick , Switch , and The Power of Moments comes a revolutionary guide to fixing what's not working--in systems and processes, organizations and companies, and even in our daily lives--by identifying leverage points and concentrating resources to achieve our goals. Changing how we work can feel overwhelming. Like trying to budge an enormous boulder. We're stifled by the gravity of the way we've always done things. And we spend so much time fighting fires--and fighting colleagues--that we lack the energy to shift direction. But with the right strategy, we can move the boulder. In Reset , Heath explores a framework for getting unstuck and making the changes that matter. The secret is to find "leverage points" places where a little bit of effort can yield a disproportionate return. Then, we can thoughtfully rearrange our resources to push on those points. Heath weaves together fascinating examples, ranging from a freakishly effective fast-food drive-thru to a simple trick from couples therapy to an inspirational campaign that saved a million cats. In Reset , you'll learn: -Why the feeling of progress can be your secret weapon in accelerating change -How leaders can uncover and stop wasteful activities -Why your team's motivation is often squandered--and how to avoid that mistake -How you can jumpstart your change efforts by beginning with a "burst" The book investigates mysteries: Why the middle is the roughest part of a change effort. Why inefficiency can sometimes accelerate progress. Why getting "buy-in" is the wrong way to think about change. What if we could unlock forward movement--achieving progress on what matters most--without the need for more resources? The same people, the same assets...but dramatically better results. Yesterday, we were stuck. Today, we reset.

From the #1 New York Times bestselling coauthor of Made to Stick , Switch , and The Power of Moments comes a revolutionary guide to fixing what's not working--in systems and processes, organizations and companies, and even in our daily lives--by identifying leverage points and concentrating resources to achieve our goals. Changing how we work can feel overwhelming. Like trying to budge an enormous boulder. We're stifled by the gravity of the way we've always done things. And we spend so much time fighting fires--and fighting colleagues--that we lack the energy to shift direction. But with the right strategy, we can move the boulder. In Reset , Heath explores a framework for getting unstuck and making the changes that matter. The secret is to find "leverage points" places where a little bit of effort can yield a disproportionate return. Then, we can thoughtfully rearrange our resources to push on those points. Heath weaves together fascinating examples, ranging from a freakishly effective fast-food drive-thru to a simple trick from couples therapy to an inspirational campaign that saved a million cats. In Reset , you'll learn: -Why the feeling of progress can be your secret weapon in accelerating change -How leaders can uncover and stop wasteful activities -Why your team's motivation is often squandered--and how to avoid that mistake -How you can jumpstart your change efforts by beginning with a "burst" The book investigates mysteries: Why the middle is the roughest part of a change effort. Why inefficiency can sometimes accelerate progress. Why getting "buy-in" is the wrong way to think about change. What if we could unlock forward movement--achieving progress on what matters most--without the need for more resources? The same people, the same assets...but dramatically better results. Yesterday, we were stuck. Today, we reset.