---
title: "Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way - Joseph Michelli - Hardback Bog - McGraw-Hill Education - Europe - 2015 - Engelsk - Booktok.dk"
ean: "9780071806305"
brand: "McGraw-Hill Education - Europe"
category: "Medier > Bøger"
price_min: 284
price_max: 303
currency: DKK
vendor_count: 2
in_stock: true
url: https://pricetracker.dk/p/9780071806305/driven-to-delight-delivering-world-class-customer-experience-the
last_checked: 2026-10-14
---

# Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way - Joseph Michelli - Hardback Bog - McGraw-Hill Education - Europe - 2015 - Engelsk - Booktok.dk

EAN 9780071806305 · Mærke: McGraw-Hill Education - Europe · Kategori: Medier > Bøger

Sammenlign priser på Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way - Joseph Michelli - Hardback Bog - McGraw-Hill Education - Europe - 2015 - Engelsk - Booktok.dk fra 2 forhandlere. Billigste pris nu: 284 kr hos Saxo DK. Se aktuelle priser og køb hos den billigste forhandler på https://pricetracker.dk/p/9780071806305/driven-to-delight-delivering-world-class-customer-experience-the

## Priser
- **Billigste pris nu:** 284 kr hos Saxo DK
- **Prisspænd:** 284 kr – 303 kr på tværs af 2 forhandlere

## Forhandlere
| Forhandler | Pris | Levering |
|---|---|---|
| Saxo DK | 284 kr | — |
| Booktok | 303 kr | 1-3 dage |

## Om produktet
Beskrivelse fra forhandleren Saxo DK:

> A firsthand look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team’s ambitious, multi-pronged strategy to elevate the company’s customer experience to best-in-class across all brands and industries. The author reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through their strategic vision, Driven to Delight. Nowhere else can you find this in-depth, all-access look at senior leadership’s vision, strategy, and tactical steps to create and sustain the wide-sweeping actions needed to deliver a customer experience that lives up to the company’s brand promise, “the best or nothing.”

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Kilde: PriceTracker. Fuld side med interaktiv prishistorik og købslinks: https://pricetracker.dk/p/9780071806305/driven-to-delight-delivering-world-class-customer-experience-the
Priserne er sidst kontrolleret 2026-10-14.